When can I receive my order after placing the order?
1-3 days after order confirmation..
Can I track my order?
Yes. You will receive a tracking number once the order is dispatched. You can check delivery status on carrier’s website.
What if delivery man is here and I’m not around?
There will be a second attempt at delivery and if you are not around, the package will be returned to us. We will then contact you about a new time for the next delivery.
I still haven’t received my parcel. Who should I look for?
You can check delivery status on the carrier’s website. If you are having problems with tracking, contact our Live Chat support representatives or you can contact us here.
Can I receive my order during the weekend?
Yes. Weekend deliveries are available on Saturdays, from 9:00 a.m. to 10:00 p.m. only.
How much do you charge for the international orders?
We charge a flat fee of S$9.9 for each parcel.